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Testimonials

"In my opinion the staff of Imperative training constantly provide the highest standard of service in every aspect of their business. From booking through to the completion of courses they have always ensured that our specific requirements are catered for in a most professional way."
Jeff, MCC Ground Superintendent, Lords Cricket Ground

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"Imperative Training have been Martek Medical’s training partner company since 2005 and in this time we have built up a very good relationship. From the Managing Director through to the Customer Service team in the office are very professional, always willing to help and always find the information you need as quickly as possible. They provide a good service to Martek and also to our customers who request defibrillator training. The training course is very thorough and covers all the guidelines set by the UK Resuscitation Council to make it a trustworthy, reliable and professional service."
Ian Couldwell, Martek Medical
  Martek Medical
     
     
"We always get great feedback from the First Aid courses Imperative Training deliver to our employees.  The staff are really helpful and all the trainers are fantastic at making the courses enjoyable for people with a whole range of learning abilities.  They even manage to achieve a 100% pass rate - brilliant!"
Gwen, Senior Training Co-ordinator, Pleasure Beach Blackpool
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"Over the past 4 years that I have been working with Imperative Training and defibshop, I have always found everyone to be genuinely friendly and professional. The support team in the office are flexible to meet the operations needs within our business and are very prompt with contracts, joining instructions and with clear requirements. I have only ever received positive feedback about the trainers, who all seem to engage our team in the subject area. The trainers all seem to bring First Aid alive, which shows great results in the pass rate. I would recommend Imperative Training as a reliable and fun company to work with."
Sally, Training Manager, Jumeirah Carlton Tower
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"As the Training & Personnel Officer for Creative Support a large voluntary organisation employing over 3,000 people I would have no hesitation in recommending Imperative Training. I have worked closely with them since 2006. The team offers a friendly and efficient service; nothing is too much trouble for them. The training is first class and always receives excellent feedback from delegates. Without doubt Imperative Training is one of our best training providers."
Paul, Training & Personnel Officer, Creative Support
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"Friendly & reliable administrators complemented by skilled, personable & relaxed trainers. High standards always guaranteed."
Jackie, Harlow Education Consortium
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"The course was well organised, and delivered in a very relaxed and comfortable environment. Our facilitator, Phil appreciated and valued all partners as individuals; adjusting very well to their learning styles and speeds. Phil was listening and responding to our concerns and showed personal enthusiasm for what he was teaching. There is a consistency in the approach and a genuine interest in developing an understanding of the emergency first aid procedures. He was well aware of when to move to next section, when to stop and go back over things and when to accelerate the pace of learning. He encouraged all partners to work collaborately and independently.  It was a great experience combined with curiosity, learning and fun."
Ank, Emergency first aid course attendee, Starbucks Coffee Company
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"Imperative training are extremely helpful and for the last 5 years have always provided House of Fraser with a high standard of training and service. With their well experienced and friendly staff/trainers they always exceed in giving excellent service to House of Fraser across the UK."
Sharon, Training Support Team, House of Fraser
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"Imperative Training have provided Global crossing with a professional service, they deliver a first class course. our accounts manager has always been courteous and helpful, nothing has been too much trouble. Course attendees have come away feeling more enlighten and confident. I would recommend Imperative as a training provider."
Heather, Global Crossing
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"Imperative training provides a professional approach in co-ordinating and delivering both our first aid and food hygiene requirements on a national level. The courses are delivered in a relaxed, fun and professional manner whilst putting my staff at ease, ensuring that they are confident to deliver what they have been taught. The sessions have a good balance of practical and theoretical information in an easy to understand format."
Hannah, Training & Development Manager, kidsunlimited
  kidsun
     
     
"I now feel confident in treating a casualty in a range of situations due to excellent teaching methods & sufficient practice on each other …excellent tutor……encouraging, lively, supportive, enthusiastic and knowledgeable…A very enjoyable course."
Helen, House of Fraser
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"Learnt Loads!! CPR correctly, different illnesses and how they affect people, calmness in an incident... One of the best tutors seen in a training environment, patient, calm, informative and funny."
Fiona, Jurys Inn
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"The tutor was extremely friendly & very good at explanations & keeping our attention."
Janice, Alliance Medical
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"The first aid training was really good. I thought it was well presented and I learnt a lot. It was definitely an advantage having the book to study first before going to the course, as you start with some knowledge. Very good day, Phil (the trainer) has an easy going but effective teaching manner and we did have a few laughs!"
Harriet, MWA
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"For the last few years, Imperative Training have continually helped me achieve goals that have often been restrictive of time and budget. I always receive a superb and swift service delivered by your friendly colleagues.

"The staff are quick to respond to any situation and are knowledgeable and professional.

"Congratulations to you and your people Imperative Training - it really is a delight to receive the support and customer care you give."
Lee McCallum, Personnel Department, Farmfoods Ltd

  Farmfoods
     
     

"Since 2008 Imperative Training have provided Fire Warden, Extinguisher, First Aid & Defibrillator training to our business. I have found the company’s Customer Services & Course Facilitators friendly, efficient & professional.

"With just under 100 staff so far attending various courses I have had positive feedback from delegates and a 100% pass rate.

"Excellent Customer Service with Professional Experienced Course Facilitators."
Peter F Barry, Shell Trading Site Security, Health, Safety and Fire Prevention Manager

  Shell
     
     
"Imperative Training delivered an excellent First Aid course to our management team. The trainer was extremely engaging, and we would definitely use this training provider in the future."
Charlotte Ingram, Learning and Development Advisor
 
     
     

"Imperative Training deliver a 5 star service. From the first enquiry to the delivery of training you can not ask for more. The back office team are knowledgeable friendly and efficient. The trainers always call you before to make sure everything is ok and the delivery of training is always to a high standard.

"The team at Imperative have a flexible can do attitude and always listen to what the customer wants."
Caroline Lloyd, Capita Learning & Development

  Capita Learning
     
     

"I have been extremely impressed with Imperative training. It was quite clear from outset of our enquiry that you had a well established and professionally run business, were up to date with associated information and were genuinely interested in accommodating your customers’ individual requirements.

"I found your team friendly, and a real pleasure to deal with. On the basis of our recent dealings, I would have absolutely no hesitation either approaching you with future training possibilities or recommending your services to other companies."
Annette Ritson, Operations Manager, Changing Horizon

  Changing Horizon
     
     
"Imperative training have provided an excellent quality service to us over many years – their delivery of our training needs is second to none with a high degree of professionalism from booking a course through to the actual delivery of a certificated training program."
Kevin Davison, Health, Safety and Environmental Manager, Madame Tussauds London
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"I have been working with Imperative Training for the past 7 years. I have always found all the team at Imperative to be extremely professional at all times, from the initial call to enquire about a course to checking the syllabus of a certain module. The have offered me advice when ever I needed it, and I have never felt that I have been on the receiving end of a sales call.

"The courses which I have booked through them have been delivered to the highest of standards and the response I get from all my delegates is that they have had fun, which is of real importance to me. They all remember whatever they are being trained in due to the professionalism of the tutors, their ability to capture everyone’s attention within a room is remarkable.

"I would highly recommend Imperative Training and would urge you all to go on a first aid at work course, you must ask to learn the RAP... They are without doubt one of the best training providers out there and I look forward to working with them for many years to come!"
Paul Jones, HR ManageR, Radisson Edwardian

  Radisson Edwardian Hotels
     
     
"I was very pleased with the service you provided and the service from the office was excellent. You advised me of all the available courses, were able to offer me the dates for the course I requested and I had good feed back from the members of staff who attended the course."
Lynn Nettleton, Director, MNA Shopfitting Ltd
  MNA

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